At Big Rush Nutrition, we want you to be completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns

You may request a return or exchange for products that meet the following conditions:

• The item was purchased directly from our Website.

• The request is made within [Insert Number] days of the delivery date.

• The item is unused, unopened, and in its original packaging.

• Proof of purchase (receipt or order confirmation) is provided.

Products that are opened, used, or damaged after delivery are not eligible for a return.

2. Non-Returnable Items

Certain products are not eligible for return, including:

• Perishable goods (e.g., opened supplements, food items)

• Discounted or clearance items

• Gift cards

3. Refund Process

If your return is approved, we will process your refund as follows:

• Refunds will be issued to the original payment method.

• Processing time may vary but typically takes [Insert Number] business days after we receive the returned item.

• Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

We replace items only if they are defective or damaged. If you need an exchange, contact us at [Insert Contact Email] with details of the issue and proof of purchase.

5. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at contact@bigrushnutrition.com or +91 79865 98684.

2. Provide your order number, reason for return, and any supporting evidence (e.g., photos of the damaged item).

3. Follow the instructions provided for shipping the item back to us.

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent). We recommend using a trackable shipping method to ensure safe delivery.

7. Contact Us

If you have any questions about our Refund and Returns Policy, contact us at:

Big Rush Nutrition
Email: contact@bigrushnutrition.com
Phone: +91 79865 98684